- We will gladly accept any unused, unwashed products with original tags within 7 Days of purchase for a refund or an exchange.
- Delivery Charges will be deducted at the time of refund on orders that already include delivery charges.
- Please return goods with a copy of the invoice and mention the reason for returning the items.
- Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.
- Delivery Charges will not be refunded.
- Refund requests will be processed within 10 working days after receiving the return products.
- All returns should be sent to V Surfaces, Service Road, E11/4 Near Aura Grand e Marquee, Islamabad, 44000
- Any item that is found to be damaged will not be exchanged or returned.
- For further queries about exchanges and returns, please contact us at email@example.com
- Items bought in discounts or sales cannot be returned.
FOLLOW THESE SIMPLE STEPS TO RETURN OR EXCHANGE YOUR ITEM(S):
1. Contact V Surfaces on WhatsApp or at firstname.lastname@example.org and let us know of your return or exchange.
- REPACK MERCHANDISE
Please make sure that the item(s) you wish to return are properly packed, so they are not damaged while shipping.
- SHIP TO
Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:
V Surfaces, E11/4, Service Road, Near Aura Grand e Marquee, Islamabad